Privacy Policy
1. Introduction
ZenMind, a brand operated by PQG Holdings ("ZenMind", "we", or "our"), is committed to protecting the privacy and security of our users' personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use our AI-powered technology services and platforms.
2. Information We Collect
We collect the following types of information:
- Contact information (name, email, phone number)
- Usage data from our AI services and platforms
- Content and data processed through our services
- Website interaction and navigation data
- Technical information (IP address, browser, device)
- Account preferences and settings
3. How We Use Your Information
We use your information to:
- Provide and improve our AI technology services
- Process and analyze data for service optimization
- Generate insights and analytics
- Communicate about our services and updates
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only with:
- Essential service providers and technology partners
- Legal authorities when required by law
- Business partners with your explicit consent
- PQG Holdings entities for internal business purposes
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Strict access controls and authentication
- Continuous security monitoring
- Regular security audits and assessments
- Employee training on data protection
6. Your Rights
Subject to applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Request data portability
- Object to processing
- Withdraw consent at any time
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Data retention periods vary based on the type of data and applicable legal requirements.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platforms. You can manage your cookie preferences through your browser settings.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through our website or by email. Last updated: 7/19/2025.
11. Contact Us
To exercise your rights or ask questions about this policy, contact us:
Email: contato@zenmind.com.br
12. Data Protection Officer
Our Data Protection Officer can be reached at:
Email: contato@zenmind.com.br